Q16.Indicate two more attributes that you consider important for public service. Justify your answer.

Foundational attributes are crucial for public servants to navigate complex challenges and uphold constitutional values, ensuring effective and ethical governance.

Empathy

Empathy, understanding and sharing others' feelings, is vital. It enables public servants to genuinely comprehend citizens' grievances and needs, especially from marginalized sections. This leads to humane policy implementation, effective grievance redressal, and fosters trust, moving beyond procedural compliance to actual public welfare.

Courage of Conviction

Courage of Conviction, the moral fortitude to act ethically despite adversity, is equally important. It empowers public servants to resist undue pressures, uphold rules, and make tough decisions in the public interest. This ensures integrity, prevents corruption, and maintains accountability, safeguarding administrative impartiality and fairness.

These attributes collectively enhance both the ethical fabric and operational effectiveness of public service, ensuring responsive and just governance for all citizens.