Q9.To achieve holistic development goal, a civil servant acts as an enabler and active facilitator of growth rather than a regulator. What specific measures will you suggest to achieve this goal?

Achieving holistic development requires civil servants to transition from regulators to active enablers and facilitators of growth. This paradigm shift demands specific, actionable measures to foster a citizen-centric and responsive administration.

1. Attitudinal and Cultural Change

• Train for empathy, proactivity, and problem-solving; foster a service-oriented culture.
• Promote ethical leadership and responsiveness to public needs.

2. Administrative and Procedural Reforms

• Streamline rules, implement single-window systems, and digital platforms for ease of access and compliance.
• Encourage innovation, experimentation, and learning from failures for adaptive governance.

3. Capacity Building and Participatory Governance

• Equip civil servants with skills in project management, technology, and community engagement.
• Involve citizens, CSOs, and the private sector in policy formulation and implementation.

4. Transparency and Accountability

• Leverage technology for public feedback, social audits, and performance-based appraisals.

These measures will empower civil servants to drive inclusive growth, build trust, and ensure efficient service delivery, thereby accelerating the realization of holistic development goals.