Q12.What do you understand by term ‘good governance’? How far recent initiatives in terms of e-Governance steps taken by the State have helped the beneficiaries? Discuss with suitable examples.

Good governance is a participatory, transparent, accountable, effective, efficient, equitable, and responsive administration guided by the rule of law, ensuring public welfare.

E-governance leverages ICT to enhance public service delivery, transparency, and accountability. Initiatives like DBT, MyGov, UMANG, and Jan Dhan have significantly benefited citizens.

Beneficiaries experience reduced corruption, increased service accessibility, faster grievance redressal, and greater financial inclusion. Examples include DBT for subsidies, online land records for transparency, and digital payment systems, empowering citizens.

However, challenges like the digital divide, data security, and lack of digital literacy persist, hindering universal access.

Despite challenges, e-governance is a powerful enabler of good governance, streamlining public administration for inclusive development.