Q12.Attitude is an important component that goes as input in the development of human being. How to build a suitable attitude needed for a public servant?

Attitude, a fundamental predisposition influencing behavior, is crucial for ethical and effective public service, profoundly shaping decision-making and citizen interaction.

Key Attitudes Required

• Objectivity
• Integrity
• Impartiality
• Empathy
• Dedication
• Courage of conviction
• Spirit of service

Strategies for Cultivation

• Individual Level: Self-awareness, introspection, continuous learning, ethical reflection, and developing emotional intelligence.
• Organizational/Systemic Level: Ethics training, mentorship, strong ethical leadership, clear codes of conduct, performance appraisal linked to values, and robust accountability mechanisms.

Role of Foundational Values

Foundational values like integrity, impartiality, non-partisanship, objectivity, dedication to public service, empathy, tolerance, and compassion are the bedrock for cultivating a suitable attitude.

Sustaining these attitudes through continuous reinforcement is vital for fostering public trust and ensuring effective, citizen-centric governance.