Q13.E-governance is not only about utilisation of the power of new technology, but also much about the critical importance of the ‘use value’ of information. Explain.
Introduction
E-governance leverages Information and Communication Technology (ICT) for efficient, transparent, and accountable governance. Its success critically depends on the 'use value' of information, beyond mere technological deployment.
Body
Technology as an Enabler
Technology provides the essential infrastructure, speed, reach, and platforms for e-governance initiatives, enhancing service delivery and administrative efficiency.
The 'Use Value' of Information
The 'use value' of information refers to its relevance, accuracy, accessibility, timeliness, and utility for citizens and government decision-making. High 'use value' ensures services are citizen-centric, enables informed policy formulation, facilitates grievance redressal, and builds trust. Conversely, without focusing on 'use value', technology deployment can lead to data silos, irrelevant services, a digital divide, and ultimately, failure to achieve desired outcomes.
Synergy for Effective E-governance
Therefore, effective e-governance necessitates a synergy between robust technology and information that is meaningful and actionable for its users.
Conclusion
Thus, e-governance success lies in harmonizing advanced technology with information that truly serves public needs and empowers citizens.
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