Q19.State the three basic values, universal in nature, in the context of civil services and bring out their importance.

Values form the bedrock of ethical governance, guiding civil servants in upholding public trust and ensuring effective administration. They are crucial for maintaining the credibility and legitimacy of the state.

1. Integrity

Integrity involves honesty, transparency, and strong moral principles. Its importance lies in fostering public trust, preventing corruption, and ensuring accountability in decision-making, thereby strengthening institutional credibility.

2. Impartiality

Impartiality means treating all citizens equally without bias, prejudice, or favoritism. It is vital for upholding the rule of law, ensuring equitable service delivery, and promoting meritocracy, which are cornerstones of a just society.

3. Dedication to Public Service

This value signifies a commitment to serving citizens' needs, especially the vulnerable, with empathy and responsiveness. It ensures that policies are implemented effectively, promoting welfare and fostering a citizen-centric administration.

Collectively, these universal values are foundational for good governance, ethical decision-making, and maintaining the credibility of the administration, leading to efficient and citizen-centric public service delivery.